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Refund Policy

Shipping and Return
If your are not fully satisfied with your purchase, you may request a full refund of the purchase price within 30 days.

Returning a Purchase
You can return purchases by mail by sending an email to info@providahealth.com.  Include your name, address and order number. You must have a proof of purchase for all returns.

RETURNS AND EXCHANGES BY MAIL
If you return or exchange a product by mail, we recommend that you ship your package with a carrier that can provide tracking and insurance. We are not responsible for packages lost in transit without proof of tracking. Packages must be postmarked within 30 days of purchase.

To return or exchange an order by mail:
• Include a copy of your proof of purchase.
• Ship your package with a carrier that can provide tracking and insurance
• Ship to this address:

Provida Health
757 SE 17th Street Suite 289
Fort Lauderdale, Fl 33316

Shipping
All orders are shipped within 48 hours Monday – Friday 9am – 5pm.

CARRIERS
We use the following carriers to deliver our orders:
USPS

ORDER TRACKING
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.

SHIPPING RATES
The rate charged for the shipping of you your order will be a flat rate. Before the final checkout you will be shown what the cost of the shipping will be before purchasing the products.

BACK ORDERS
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping fees for the second shipment.